Terms of purchase

Prices are indicated by person and include:

• Return ferry crossings leaving from St-Malo
• Overnight stay with English breakfast based on a standard room occupied by 2 people (except Sark: 2 nights)
• Assistance from our incoming office in Jersey

Our all inclusive prices are limited to the services listed above. They do not include services prior to check-in at the harbour and after return, as well as drinks, tips, and expenses of a personal nature.

Revision of prices:

Our prices are fixed on the basis of hotel and transport prices, as well as the exchange rate in force on 05 January 2008.

Cancellation, delays or cases of force majeure:

In compliance with the texts applicable to sea transport, if the departure of a vessel is prevented by an event that cannot be attributed to the organizer (strike, deviation, bad weather, etc.), the latter declines any responsibility for the costs and direct or indirect losses caused by these changes. In such circumstances, the organizers shall endeavour, as far as possible, to find the best solution without bearing the costs that might be involved, and without compensation, refund or payment of indemnities to the customer.

Registration and payment:

Any registration should be accompanied by a deposit of 25% of the total cost of the journey. The payment of the balance should be made between 30 and 21 days before departure. At the agreed, any unsettled registrations date shall be considered cancelled.

For any registration less than 30 days prior to the date of departure, the full payment of the set price will be demanded. In the event of a late registration, the travel documents may be collected at St-Malo harbour.

Changes by the customer before departure:

Any change in booking issuing from the customer shall be considered as a cancellation and will entail the same costs as a cancellation.

Cancellation:

Any cancellation on the customer’s part will entail the collection of the following costs:

• More than 30 days prior to departure: €20 per person 
• From 30 to 21 days prior to departure: 25% of the total cost of the voyage
• From 20 to 8 days prior to departure: 50% of the total cost of the voyage
• From 7 to 2 days prior to departure: 75% of the total cost of the voyage
• Less than 2 days prior to departure: 100% of the total cost of the voyage

Cancellation insurance:

We suggest you take out optional cancellation insurance with TMS insurance. This insurance will reimburse (deduction of excess) the costs mentioned above, when you cancel for the following reasons:

• Serious illness, serious accident, death of the insured party, his spouse or cohabitant, ascendants or descendants, parents-in-law, brothers and sisters, brothers-in-law and sisters-in-law, sons-in-law and daughters-in-law.
• Important material damage involving your main residence or professional premises
• Redundancy of the people participating in the voyage

Rates *:

• Voyage of up to €300 per person: €16 per person 
• Voyage of €301 to €700 per person: €23 per person 
• Voyage of €701 to €1,200 per person: €38 per person 

Insurance should be taken out when booking the voyage.

* Rates on 1^st September 2008.